AI-POWERED ENQUIRY MANAGEMENT

Scale Enquiry Management Effortlessly

Management Effortlessly

Create better content faster

AI scores and filters every enquiry, so your team spends time only on high-quality leads that are ready to convert.

Personalized courses

AI analyses the content of each message to detect urgency, intent, and relevance.

Personalized courses

Interactive live sessions

Each enquiry is scored based on business criteria like keywords, customer type, and historical conversions.

Interactive live sessions

Wikis and how-tos

Low-value or irrelevant enquiries are deprioritised or auto-responded to.

Wikis and how-tos
"It used to take my team 3 hours to clear all the sales enquiries. With One X, that same process now takes me 30min."
Thomas Son

Thomas Son

Sales Director, Neurilo

Cut Your Response Time to Seconds

Speed matters. When a high-intent lead reaches out, every second counts. Let AI instantly handle common questions or route qualified leads to the right person.

Drag and drop layout

Pulls live product, pricing, and availability information directly from your systems. Leads get fast, accurate answers without the back and forth.

Drag and drop layout

AI writing assistant

Generates tailored responses based on the context of each enquiry. Replies are customised by lead type, request topic, and tone.

AI writing assistant

AI translation

AI reads and extracts key details from attached documents, so your team doesn't waste time reviewing files manually before replying.

AI translation

Question generation

Use ready-made templates with auto-filled details to respond to common enquiries instantly and consistently.

Question generation
"We used to get back to clients within 24 hours. Now we can get back to them with the information they need within minutes."
Lisa Thomson

Lisa Thomson

Head of Business Development at Flintory Associates

Stay Organised and in Control

Track every enquiry's status, ownership, and history in a centralised, easy-to-use dashboard.

Auto-tagging

Let AI do the heavy lifting of tagging content with the right skill category and level.

Auto-tagging

Flexibility

Build from scratch, use our template, or integrate with your existing ontology.

Flexibility

Gamification

Drive engagement with customizable badges and skill leaderboards that appear on each learner's homepage.

Gamification
"We used to get back to clients within 24 hours. Now we can get back to them with the information they need within minutes."
Amber de Wolde

Amber de Wolde

Senior People Partner, Veriff

Improve Your Lead-to-Close Rates

High-intent leads reach the right person faster, with all the context needed to take action and close more deals.

Lead-to-close rates illustration

Scale Your Enquiry Handling Effortlessly

Whether you get 50 or 5,000 enquiries a month, the system adapts without increasing overhead.

Scale enquiry handling illustration
"We went from struggling to keep up with enquiries to handling twice the volume without increasing headcount."
Rachel Lee

Rachel Lee

Head of Sales Operations, Virella Group

Seamlessly Connect Your Tools

Integrate with your existing tech stack to create a unified workflow that saves time and reduces errors.

CRM Integration

Sync leads and deals automatically with your CRM. Keep your pipeline up-to-date without manual data entry.

Email Integration

Connect your email accounts to track conversations and maintain context across all communications.

Calendar Integration

Schedule meetings and calls directly from the platform. Never miss a follow-up or important call.

"The integrations are seamless. We've eliminated duplicate data entry and our team is more productive than ever."
Michael Chen

Michael Chen

CTO, TechFlow Solutions

With you every step of the way

It isn't all about the technology. Organizations choose One X because we're product-led and partnership-driven.

With you every step of the way
With you every step of the way
  • Complete implementation support
  • Content migration services
  • Sales strategy optimisation
  • Community, support and resources
"The One X team has been outstanding. They listen to our feedback and ideas, and we've built a great partnership."
Matthew Houten

Matthew Houten

Managing Director of Skolland

Trusted by the world's leading financial institutions

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